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General Terms & Conditions

General Terms & Conditions of Alpin Experts Skischule OG
Alpin-Experts, 6373 Jochberg, Sonnenfeldweg 1



1. General

Unless otherwise explicitly agreed and communicated, the following General Terms & Conditions apply to all business conducted between Alpin-Experts and its customers. The business of the company consists of the operation of a snow sport school (ski school). In particular, this covers lessons in theory and the practical execution of different types of snow sports (with no guarantee of a certain degree of success), as well as leading and accompanying ski & snowboard tours.

 

2. Conclusion of a contract regulating the requested service and price

Reservations for private lessons can be made via telephone or e-mail. Not until the request has been confirmed in writing by Alpin-Experts can it be viewed as firmly booked. The offers of Alpin-Experts are non-binding (subject to alteration).

Our written confirmation alone is indicative of a firm booking for defined services. Verbal arrangements and those made by telephone are valid only if confirmed explicitly in writing by Aplin-Experts.

In the case of group courses, the contractual relationship shall not be established until all required tickets have been acquired. All listed prices are in the euro currency and, unless otherwise noted, include the statutory value contributions and taxes. Price lists are not guaranteed. Alpin-Experts is not liable for any printing error.

 

3. Terms of Payment

If no other arrangements have been agreed to in writing, a down payment of EUR 300.00 is to be paid with no delay upon receipt of the written statement of confirmation. This payment applies to all contracts concluded via Internet, e-mail or other forms of long-distance communication media and for private lessons that extend for more than two days. The payment of this sum is to reach the account of Alpin-Experts no later than three banking business days prior to the commencement of services, e.g. start of lessons. The final invoicing for private snow sport training takes place once the services have been rendered.

For those contracts concluded on site, the payment of the contracted services is to be made either directly to the ski instructor or in the office of the ski school. In the case of payment default by the customer, we are entitled to offset interest payable on arrears to the sum of 5% annually; hereby claims for the reimbursement of higher interest is not impaired.

 

4. Emergency Equipment

All contract partners are required to carry a ski-pole probe, a shovel and an avalanche transceiver during all scheduled runs on the off-piste slopes. In exceptional cases the tour leader can decrease the number of required shovels and ski-pole probes; however, a well-functioning LVS (457 Hz) is obligatory for all off-piste runs.

 

5. Liability Provisions

As a matter of principle, also as regulated by law, Alpin-Experts is liable only for those damages that occur in direct relation to the business operations of Alpin-Experts and occur intentionally or as a result of gross negligence on the part of Alpin-Experts. Appropriate liability insurance exists. We recommend that every contract partner conclude an appropriate accident and rescue insurance contracts.

 

6. Insurance

Insurance is the responsibility of the customer. We recommend accident and emergency evacuation insurance.

 

7. Guarantee

In the case of noteworthy claims, the contract partner must notify the office in person or via telephone with no delay if corrective action is desired. No claim for a reduction in price exists if this requirement for immediate information flow is not complied with. Claims against Alpin-Experts must be asserted no later than four weeks from the date of occurrence. This must be done in writing and clear reasoning must be provided.

 

8. Place of Delivery/Performance

A-6373 Jochberg, Sonnenfeldweg 1

 

9. Place of Jurisdiction

Exclusively Austrian law will be applied in the case of any legal dispute irrespective of the nationality of the contract partner or the location at which the damage occurred. The place of trial is Kitzbühl.

 

10. Validity of Terms & Conditions

Should any provision of these terms & conditions become invalid or inapplicable, the validity and applicability of the remaining provisions shall in no way be affected thereby. The contracting parties oblige to replace any such invalid provision with an effective provision that best reflects the intention of the invalid provision. This shall apply accordingly for any possible omissions in the terms & conditions.

 

11. Account Details

Alpin-Experts Skischule OG, Skischulleiter Josef Hechenberger,

Raiffeisenbank Kitzbühel

Account: 527457 Bank Identification Number: 36263
IBAN: AT13 3626 3000 0052 7457
BIC: RZTIAT22263

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